Telkom Speedy, ADSL Access at Dial Up speed

I can’t hold it any longer, although i already said i don’t want to post something like this again, but it seems the biggest corruptor in Indonesia owned by the biggest telecommunication company called Telkom and the world slowest ADSL access service called Speedy don’t care or even listen to their customer !!! And this time i’m not going to say anything good against them, i’ll tell you everything about the world first ADSL access with limited bandwidth that gives you the speed of Dial Up Connection with the price of an Unlimited 2 Mbps connection or more at other country !!! $75 – $80 / month including 10% tax

Okay here’s the truth about Speedy ADSL Service from Telkom :

Speedy access speed : 384 Kbps Download and 64 Kbps Upload

Yeah like a dream come true, if it’s truly 384 kbps download, how come the access speed at work time (09:00 AM – 06:00 PM) gives you a TIMEOUT message or LONG WAITING TIME when you’re trying to access server outside Indonesia. Even to a high speed server such as Yahoo, Microsoft / MSN, and Google. Beside when downloading a single file (500 kb) .. at work time the fastest speed you can get is 7.1 Kbps and that means it’s not far from standard dial up connection …

They say check your Noise Margin, your router configuration, and your Firewall blocking access or slowing down your access

Hell yeah, if my telephone line is bad, how come when i access website after work time, there’s no problem at all .. ??? beside when i try to access server in my own country at work time, i can access it without problem

Check your computer for virus and other malware

I never heard about virus slowing your access to website even if they’re trying to DDOS a site or sending unlimited packet ?

They say they’re going to reduce their price

Hm … i think i’ve heard this words before two months ago .. and they’re saying they’ll reduce speedy price at October .. but untill now .. i didn’t see Speedy price reduced. By the way, i also heard that Telkom get lots of profit recently (62%) ?

750 MB / month bandwidth for $30 – $40 and 2GB bandwidth for $75–$80 ?

Completely sucks, because for that high price you can get an incredible speed at other country, beside without bandwidth limitation. But i can tolerate that as long as i can get the true ADSL speed at work time but the truth is even if you already pay for that incredible price, you’ll only get a Dial Up Speed at work time ..

And the conclusion is, if there’s other ISP in your area simply use them instead of Speedy, because it’s not worth using the ADSL Service from Telkom, they completely sucks and below average .. they only think about profit … profit … and profit .. without thinking of their customer. Although i know that if you’re going to do business you’ll have to make profit .. but ?! making customer suffer ?! It’s not in my dictionary.

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72 comments on “Telkom Speedy, ADSL Access at Dial Up speed

  1. “To become fair, we should (and must) compare to those in other ASEAN countries.”

    I lived in Malaysia for 9 years, and was using their Telekom’s broadband’s service. Paid RM89.99 (Rp 250.000,-) for the 1MB connection, unlimited. My bittorent was downloading around the speed of 100-150 kbps.

    “Comparing Speedy with other countries’ services is a futile and ignorant exercise. Simply because we can’t afford to build that kind of infrastructures, yet.”

    I think, not to strive for better is the truly ignorant part. And what better way to, well, better ourselves than to look upwards? I agree with the futile part though. It is Indonesia after all. There’s a difference between out-reaching ourselves and being content with what we have. But do we truly have to be content with this (pardon) ridiculous service customers are getting from Telkom? Malaysia could do it. Singapore could do it. Why not us? Who says we can’t afford to build that kind of infrastructure yet? If the money’s not all gone because of corruption, we’ll have at least reached Malaysia’s state of things. I say that because Malaysia is not that much better than us, but we just can’t seem to get there.

  2. Guys… keep complaining to Telkom. It’s good for the user actually. Last time when i was there (mid 90s) even worst, something like “take it or leave it”. But now i heart alot improvement because “our complain”

  3. I agree with the big complain !!! Telkom Speedy is a BIG BULLSHIT !!! What in the world a customer has to pay the usaged bill plus one month when the customer decides to discontinue the subscription? That is a big corruption shit this company is still shitting Indonesian people !!! Yet, when a customer walk in to register a new line the worker never says anything about paying double bill should the customer decides to discontinue !!! You big shit Telkom I will report you to the customer protection !!!

  4. Wah, liat komen ttg speedy jadi ngeri nih. But tetep coba ah, wong cuma daftar 75rb doang dapat modem gretong lagi … biar ga kebobolan bandwith, ambil yg paket time based lah .. diitung2 buat kantor yg on dr jam 8 – 17 dg 5 hari kerja berarti sekitar 198 jam (22 hari kerja ya). Ambil paket yg 200rb u/ 50jam berarti kena tambahan charge 148 jam x 1500 = 222000. so total cost = 422.000 + 10 % PPN = 464.000,- Kalo ga sesuai harapan ya tinggal signout saja … gitu aja kog repot….Ntar aku report deh hasil percobaannya. Lha ini pake TimeExcelindo walaah…lemot banget mana bayar 500rb/bln (unlimited). Tp emangnya warnet butuh unlimited connection. Kan kita butuh cuma buat email, sedikit browsing and no YM at all !!! YM bikin karyawan jd ga efektif kerja, cuma chatting muluuu …

  5. To salim: Internet in Japan is an exception. Not only 18 Mbps, if you were lucky, you will get 50 Mbps and up to 100 with the same price. Only few countries in the world have this fast and affordable service. And US is not one of them. To become fair, we should (and must) compare to those in other ASEAN countries.

  6. duuh, kapan ya internet indonesia secepat yang aku nikmati sekarang..
    Download : 18 MBps
    Upload : 10 MBps

    cuman 2600 yen sebulan, ntar balik ke indonesia..gubragg.. :D

  7. speedy is suck! in working time (morning till afternoon) it has incridible speed. but in evening till midnite, it’s totally off!!!! erm… not totally actually. just 1 minute to connect and have to wait about 30 minutes to receive the tcip/ip. then it it will connect again JUST IN 1 minute, and wait for 30 minutes again. Shit!!!

  8. bandwidthplace.com ?? You’re using speedy and you manage to get 253kbps? Eek!!! So fast?!?!??!

    I’m using fastnet’s 768k package.. and only manage to get 307kbps or around 37KBps…

    oh.. wait a minute… my Torrent’s running!! And the speed was …. um around 36K… oh.. and I was browsing also… hmm I guess that’s another 10K?
    so that gets me to.. 80K?? hmmm.. so I guess that means SPIDOL SUCKS!! (see above post from commentator which I totally agree. Great one, man!)

    The only thing that makes them able to charge this expensive and still got customers is the MONOPOLY!! Kapan majunya negara gue??

    Kalau telkom tidak memeras customer, dan menyediakan yang setara dengan yang dibayarkan.. tentu kita bela telkom.. Tapi sekarang.. apa bedanya telkom ama perusahaan asing?
    (PS. Apology to atep.. my rage was to spidol)

  9. Kasian juga telkom ya..kalo terus dihujat..sedangkan perusahaan telekomunikasi lain diluar telkom yang notabene sebagian besar sahamnya telah dimiliki orang luar (ex:singtel) tinggal menikmati & mengembangkan hasil kerja telkom.

    Saya tinggal di Bogor
    hasil test speedy saya
    http://www.bandwidthplace.com/
    resultnya 253.39kilobits per second

  10. Try Fastnet from First Media!! they are committed in their promise, cheap and so far.. very reliable!!. If they can keep it up, I’ll say they will be the best one in the country.
    psssssttt.. Rumors say that they will stop accepting new customers, once they reached their bandwidth capacity. It shows they care about services more then profits. Anyway.. Good luck!

  11. di jogja speedy ta test pake sijiwae.net, all time 41Kb/dtk nearly 46Kb/dtk dengan 750Rb/bln unlimited u/ 9pc oke kan. disini kayak unyil naek psawat concord kalo cuman ade rai lewat

  12. science_3000 | Oct 5, 2007 at 10:43 / 10:43 AM | Links to this comments | Reply

    i agree with you man.. this company is suck. i live in jakarta for almost 5 years and never feel that telkom can provide a good services…in singapore, i can get the connection of internet with SG$ 58.80 per month with download speed of 250Kbps. this is very fast compared with telkom.. talk about the bandwidth..telkom is a true liar…… they never provide the exact bandwidth stated… as far as i know.. telkom is the main player and supported by government for the telecommunication.. and you know…any company supported by government always have a corruptions especially the leader.. any recommendation for internet bandwidth??.. which is fast and doesn’t support government? i’m willing to pay more to get this kind of provider compare with telkom on

    try firstmedia.com as someone mention above but maybe you would be wait for few days, you ill be put in long “antrian” but worthed for packed 768downstream and 128 upstream cost you rp295.000 without paying cable modem or instalation fee perhaps you paid the cable guy 50.000rp and softdrink ..

    about governmnet “coroupt system” we will never find any “working application” in it. it’s always different result we found in the end. not syncronize with the main system coz its damage everywhere. actually the dont have any system its gone ‘more than 70’ years ago. there are no such name as ‘indonesia 70 years ago’, indonesian ppl claim that the do exist more than 350 years.

    in a such coroupted system ‘if they do have’ there would be side effect everywhere coz as if they do have system but actually they dont just ‘some’ ppl who claim to earn some money for them self not considering anyone else on the planet just like ‘soeharto’s colony’ and any other human kind, either way good person’s or bad person’s who sit in the ‘hot chair’s. there’s no way to be any better its only get worse. Only God can help Indonesian PPl if they still believe not even a moeslem believe coz the are earn education in such a coroupt system i dont think its gona work.

    they dont need any superhuman to help with their system to back in normal such as in modern countries

  13. I DON’T UNDERSTAND WHY INDO GOVERNMENT LET MONOPOLY ON BROADBAND INTERNET.

    SLOW INTERNET SERVICE MEANS INDO WILL BE LESS COMPETITIVE COMPARED TO OTHER NATIONS IN TERMS OF INVESTMENT, EDUCATION, E-GOVERNMENT, E-COMMERCE AND E-LEARNING.

    TOO COSTLY COST MEANS PT. TELKOM FAT AND LIVE FOREVER. BUT INDO PEOPLE JUST GAIN THEY GARBAGE.

    INDO GOVERNMENT NEEDS TO THINK ABOUT IT, I’M NOT SMART BUT GET SMARTER.

  14. I would agree to most comments on this page.

    And congrats for those who live outside Jakarta that benefiting high speed due to lower number of users. For one, I still believe that with the same amount of money spent one should be getting the same service delivered regardles. But then again who are we talking about anyways, it Telkom and its Indonesia.

    Its not so much of corruption that makes our websurfing life slower but its the people that work for Telkom. I think if all the people that posted comments on this site work for Telkom then service would be excellent. But how many of these great people would work willingly for Telkom and the country? maybe few, and maybe those few work in a nice office room with office boys delivering their drinks and snacks. Problem is high quality people are expensive to hire. And so.. then.. and on and on … i think i’m getting off the topic.

    So anyways, I’d like to ask PTBear or anyone about IM2 highspeed internet. Is it possible to connect IM2 to my regular wireless router? I’m currently sharing my speedy to 5 computers. Heard that IM2 works with one machine only, hopefully i’m wrong.

    Telkom Speedy used to be like Ade Rai tied to rope pulling a MetroMini with 5 guys on it. And now its like Ade Rai after one month of Ramadhan tied to a rope pulling the same Metro witha 100 guys in it. At least in Jakarta it feels like it.

  15. i agree with you man.. this company is suck. i live in jakarta for almost 5 years and never feel that telkom can provide a good services…in singapore, i can get the connection of internet with SG$ 58.80 per month with download speed of 250Kbps. this is very fast compared with telkom.. talk about the bandwidth..telkom is a true liar…… they never provide the exact bandwidth stated… as far as i know.. telkom is the main player and supported by government for the telecommunication.. and you know…any company supported by government always have a corruptions especially the leader.. any recommendation for internet bandwidth??.. which is fast and doesn’t support government? i’m willing to pay more to get this kind of provider compare with telkom one…

  16. WAAHH SETUJU BANGET!!! TELKOM SUCKS!!! ada orang yg blg speedy cepet..ada yg blg lambat..ga tau jg seeehh..mgkn tergantung banyak org yg pake apa ga d daerah situ.. tp yaahh gimana2 layanan dari pihak government itu sucks..ga bisa dipercaya…

  17. thank you so much for posting this. i have been using Speedy since 2k4 and then the screwed my bill out. I re-signed up after a year overseas and they are DAMN RUDE and they made me wait so long. I need to find a better service!

  18. Dear all,

    Kasian deh!
    Telkom mau di umpat-umpat sampai kapanpun nggak akan digubris deh.
    Kan ud Public Company, listing pula di Luar Negeri, ya pastinya PROFIT-PROFIT- and P R O F I T Dong,,,,!!

    Investasi untuk Proyek Speedy seNasional kan harus dipertanggung jawabkan kepada Investor. Berarti PROFIT (Oriented) KAN ????
    No Cost for Costumer Service!!!

    Ini ada sedikit masukan sama pengalaman saya untuk cari tahu, “kenapa kok ADSL nya Speedy bisa lambat?”
    – Link International saya traceroute langsung keluar melaui Singtel gateway. Jadi Telkom tidak mau beli gateway Nasional milik Indosat (Sudah jadi rahasia umum mereka saling bersaing), tapi beli borongan ke Singapore (istilahnya Bulk), mungkin bisa jadi n MB di share untuk unlimited user pada satu daerah, (mungkin per 1 STO)serta di gabung ama pemakai business/corporate yang pastinya bayar mahal.
    jadi yang ambil paket rendah, yah! nasib deh! Pake DialUp teknologi versi ADSL. (Disuruh bayar line-ADSL dan Modem pula!),Jadi yang lambat artinya di “telantarkan” bahasa indonesianya.(he he hee!)

    Nah! itu sedikit pengalaman Saya ketika ingin tahu, kok teknologi ADSL di Jakarta bisa pelan ya???

    me
    metronet_dev

  19. Speedy sucks. You pay a cost that is definitely not relative to the service… Doesn’t Telkom realize what a joke it is to call the service SPEEDY? Kok bisa tidak malu, man?!?!

  20. di Indonesia ga ada 1 backbone penghubung. jadi jelas aja pelan..mau secepet apa dalam term kbps dia provide, tetep aja harus jalan ke luar dulu dan balik lagi ya jelas lama karena traffic. di kebanyakan negara lain ada 1 backbone yang menghubungkan semuanya. makanya gak heran biaya telpon di indonesia juga mahal banget. makanya tunggu aja sampe uda dibikin fiber optic ngelingkerin 1 nusantara.

  21. setujuuuuuuuuuuuuuuu …. telkom lemot.
    telkom emang lemot banget kalo hari-2 kerja 9.00-19.00 .. sepertinya emang bener pas hari-2 kerja user-nya kelewat banyak ,,, jadi lemot ..
    Capek dehhhhhhhhhhhhhh ………
    Padahal kantor gw (prumpung) deket banget ama telkom jakarta timur. Anehnya kalo hari sabtu/libur speedy cepet banget ya (40 kbps kalo download). Mungkin karena kantor2 pada libur yak.

    Emang nasib kali ye … mau pake CBN mahal .. Kabelvision ngga ada jaringan… ya udah terima aje deh … kan kantor yg bayar 750 ribu untuk unlimited speedy. Maklum SnME (Small not Medium Enterprise).