hahaha btw thank you very much for making such great service ;)

Your article clearly shows that you're happy with Defensio. We'll do our best to keep you happy!

# Sue Massey

Thank you very much Sue Massey :)

# Carl Mercier

Thanks for dropping by Carl

and yes, actually i'm the one who reported it because well i have strict php configuration :D

but since the positive points of defensio far outweight the negative points (which is almost next to nothing other than the dns as you said. But that is also happen on akismet too), i'll stick to defensio ;)

Wow! That's a great review! Thanks!

I'd like to put my grain of salt about the "negative points".

1. the "unprocessed" comment problem is a tricky one and there's multiple possible causes. We've seen users having DNS problems (ie: our host name didn't resolve to our server) so comments couldn't reach Defensio. Obviously, there's not much we can do about those.

We also had some "growing pain" recently and some short periods downtime. Those scaling problems should now be fixed, so better uptime is to be expected.

2. It's true that Defensio needs to be "trained". However, new users start with a "basic" knowledge base they're not training Defensio from scratch. New users should get decent performance out of the box, but accuracy will only improve over time as we learn from their comments.

3. The PHP issue has been reported to us already (was it you?). It has been fixed but we didn't release the update yet since it only affects a very little number of users (only 1 report so far). We should release a minor revision of our Wordpress plugin sometime this week.

We're glad to be saving you from all this spam. Keep us posted!

I found your site on google blog search and read a few of your other posts. Keep up the good work. Just added your RSS feed to my feed reader. Look forward to reading more from you.

- Sue.