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Error Code 0×81000306 from Live Messenger

It’s been 2 days since i can’t login using the official Windows Live Messenger 8.0.x and 8.1 beta to connect through their IM Service, i thought at first there’s something wrong with my pc or because of internet connection problem. Because error code 81000306 from MSN Messenger / Windows Live Messenger means there’s connection problem, and can be caused by various factor such as :

  • Timeout while connecting to Messenger Service and that means you have problem with your internet connection
  • Firewall blocking access to Messenger Service, and in order to fix it you must allow access to MSN Messenger Service, but because i’ve already done this by allowing access through port 1863 and previously i can connect without problem that means this isn’t the case for me

And because of that problem, i try to use other IM Client to connect into my msn account and surprisingly i can connect without problem when using Gaim (this is my favorite IM client if there’s something wrong with web based client or official client) as my WLM client. Because i haven’t found the solution to fix the WLM problem, i think it’s best for me to use Gaim until i can found the solution to that problem :D

Tags: msnWindows

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  1. ARM said Aug 7, 2009 at 3:56 am

    Hello guys…

    First believe me i have been trying to find a solution to this error for a LONG TIME.. and at last i got it.. I TAKE ABSOLUTLY NO CREDIT FOR MYSELF… I got this solution from the staff of Windows Live Messenger.. I just want to help you guys to find it..
    This solution is for VISTA users… ONLY…
    I will copy and paste the rest from the reply i got from Live support.. Here It Is…
    If you are using Windows Vista, disable the Auto Tuning Networking feature: a. Click Start, click All Programs, click Accessories, and then right-click Command Prompt and choose Run as administrator.
    b. Click Continue when Windows requests permission to continue.
    c. At the command prompt, type the following command, and then press ENTER: “netsh interface tcp set global autotuninglevel=disabled”
    Note This command disables the Window Auto Tuning feature.

    After you disable the Auto Tuning Networking feature, verify if you are able to sign into Messenger.

    THIS WORKED FINE FOR ME AND I JUST WANTED TO HELP… again i take no credit for myself..

  2. Jason said Nov 19, 2008 at 6:28 pm

    Install Windows exployer 8…….it fix’s the problem

  3. Jason said Nov 6, 2008 at 12:07 am

    this is so irratating….

    ive been using msn for month and now all of a suddern it doesnt work

    error 81000306

    ive turn on UPnP and entered stuff in registry and still nothing

    im using avast anti virus….

    i think it started wen i installed farcry 2

    PLZ HELP ME FIX THIS ERROR

  4. yrsdqc idyjgvsx said Sep 30, 2008 at 10:48 pm

    tckhmej btcnm eldajy ngmz ntmrcjb nmhcz oqfntuwzr

  5. Seeven said Aug 5, 2008 at 1:41 pm

    Browse your DSL router and go to single port forwarding in the menu. Add Port 1863/TCP. Worked fine for me.

  6. Christy Raju said May 18, 2008 at 8:07 pm

    migelle | Feb 9, 2008 at 7:36 / 7:36 AM | Links to this comments | Reply

    turn on UPnP
    turn on UPnP
    turn on UPnP
    turn on UPnP
    turn on UPnP
    turn on UPnP

    ———————————–

    What the hell is that UPnP.. How can i turn it on ???? Somebody Plz Help Me …… This error gonna kill me !!!!!

  7. Roberto said Apr 28, 2008 at 3:42 am

    it is best to talk to the call center that provides your internet

    thanks for the help

  8. Raicheal MR said Apr 27, 2008 at 6:50 pm

    Oh I forgot to comment that using my friends broadband and wireless everything works fine.

  9. Raicheal MR said Apr 27, 2008 at 6:47 pm

    Hi!

    I hope someone can help me. I got a new broad connection. I get the error 81000306, but I can not load https sites such as hotmail and my university either.

    I talked to my ISP, they told me to get TCP optimizer, done it. Then they said it was my firewall. I told to Norton, the technician via remote un-installed the whole program. It still did not work. I chat with the service support of my computer, HP, just in case it was something from my computer. We went all over. Nothing. My ISP says that they do not have any filter in their side. I have tried all the advices that I have been finding in internet. No luck.

    I would really appreciate some help.

    Thanks

  10. Paul said Apr 16, 2008 at 8:03 pm

    BrianG — Thanks for your posting. That solved the problem for me.

  11. Ray said Apr 1, 2008 at 3:56 pm

    This my second time getting this error message. Last time I fixed it by reverting my Netgear DG834G firmware to its previous version.

    This time though, it did not work. Tried deleting contacts file, enabling UPnP, opening IM ports and tried using Gaim (Pidgin as they call it now) all to no avail…

    I can only log in via webmessenger.

    Any ideas?

  12. BrianG said Mar 27, 2008 at 3:02 pm

    Error 81000306 can be caused by a corrupt contacts file. Close messenger. Go to:
    C:\Documents and Settings\USER NAME\Local Settings\Application Data\Microsoft\Windows Live Contacts
    (You may need to Tools – Folder options – View – Show hidden files and folders)
    Find the folder with the same name as your email address and rename it to Old or something.

    Restart messenger and it will re-build your contacts from the internet (takes a couple of mins). All should then be OK.

  13. tatajohn said Mar 12, 2008 at 8:50 am

    try turn off the Windows firewall on your network connection, that what I’ve done. And WLM start to work just fine~

  14. war said Feb 27, 2008 at 8:58 pm

    fix msn error code 81000306

  15. Ahmad Alzoubi said Feb 13, 2008 at 2:57 pm

    hi all,
    im using linksys dsl modem and when im using wireless i can connect to msn normally, when i tried to use ethernet cable everything was ok, but windows live messenger cant connect and i have this error code
    i can browse net, connect to yahoo messenger.
    what do u think

  16. john-paul said Feb 13, 2008 at 7:27 am

    Hmm – i just received this problem. Since ive always used MSN with no problems ( well u know ). I’m guessing its either to do with the m-soft servers or your internet service provider has fiddled with the firewall policy at the exchange or equivalent location.

  17. timm said Feb 11, 2008 at 2:58 am

    ok i did everything what it suppose to be for my msn and it still doesn’t work why i do not know i am certified IT and i can not figure out what in the f..going on with my msn it is msn 9.0 beta
    so good luck if someone has any idea please help me
    thanks

  18. migelle said Feb 9, 2008 at 7:36 am

    turn on UPnP
    turn on UPnP
    turn on UPnP
    turn on UPnP
    turn on UPnP
    turn on UPnP

  19. jean dennison said Feb 9, 2008 at 5:16 am

    im having same problem cant get msn or my hotmail , been like it for 3 days whats solution

  20. someguy said Feb 1, 2008 at 1:38 am

    i have the same error but for me hotmail.com doesnt work either help me please

  21. cleve said Jan 22, 2008 at 9:51 am

    Hi there i am having this same problem and my firewall is set to trust it and others are using it and it is working with the same antivirus is there anyway to fix this!!!!!!!PLEASE HELP

  22. geekagent said Jan 22, 2008 at 4:21 am

    try disabling firewall within router and then open proper ports.. this works everytime for this issue.

  23. zahidullah said Dec 19, 2007 at 11:29 am

    I have been using Msn live messenger for quite a long time but since yesterday I have been facing a contineous problem. When I try to sing in in the MSn that gives a code error of 81000306. I did every thing to resolve my problem but in vain. Please guide and help me at the earliest

  24. someguy said Apr 12, 2007 at 5:12 am

    oh joy , superscript doesn’t display here either!

    woe is me :(

  25. someguy said Apr 12, 2007 at 5:08 am

    I managed to get this error a really simple way.

    1. I used character map to make the following “cH˚NO” (Chemical formula for caffeine)

    2. I pasted this in the little “tag line” box.

    3. MSN turns the superscript characters to squares, then when I press enter, just the “C” remains, then it logs out straight after.

    4. I now can’t log back in again.

  26. Reaper-X said Mar 18, 2007 at 9:46 am

    well if you’re sure your firewall block access to port 1683, you can add new rules to allow port 1683 :)

  27. saud said Mar 18, 2007 at 7:56 am

    i have firewall problem i think the port 1683 is blocked plus the web -based messenger .
    what shal i do!! Kindly do u have any version that works on another port??!!

  28. Ali said Mar 3, 2007 at 1:31 am

    Hi every body I have problem with Error 81000306 from MSN 7.5.324, if any body have answer

    Pleas i want solve that problem @_@

  29. Mega said Dec 30, 2006 at 12:51 am

    I put some winks and emoticons on last night rebooted and this morning i get the 306 error, my other msn account logs in fine but this account doesnt contain my contacts. Is there a way to uninstall msn addons? maybe the amount of winks i have is causing it to timeout while loading them up, just a thought.

  30. Reaper-X said Dec 8, 2006 at 5:33 am

    Um .. actually there’s a chance your firewall blocking your connection because MSN Messenger / Windows Live Messenger use port 1863. While web browsing (this is including using hotmail, etc) is using port 80 (HTTP) .. and because port 80 is the standard for browsing website, your firewall wont block it ;)

  31. Danii said Dec 8, 2006 at 4:38 am

    This is really irritating me, error 81000306 aswell as 81000314 I havent checked the last one yet, but that error 306 has got nothing to do with my firewalls, I can sign into hotmail, use other accounts….

  32. Reaper-X said Dec 1, 2006 at 1:19 am

    well i think that’s more to MSN Connection issue (temporary issue) because i can connect without problem when i was posting this message, so the only solution to that problem is you can try using GAIM if there’s something wrong with the connection, because GAIM isnt affected

  33. devi said Nov 29, 2006 at 7:10 pm

    hey there, ah I’ve been having the same problem since I use telkom speedy. is there anything I can do to solve it? I’ve searched to MSN help and tried all the directions but they were useless; I still can’t signin.

  34. suiram said Nov 28, 2006 at 4:43 pm

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